RealTimeQuery

support for your customers, prospects and website visitors.
If you've got a product or service you sell online, we're guessing you have a lot of competition. And you're looking for any advantage you can get.
It's harder and harder to compete on features, functions or price. But there's still a lot of room to compete on service. Let's face it, most customer service and support is awful. Provide good support, and you'll really stand out from your competition.

RealTimeQuery lets you:
Let your visitors to contact you in real time while visiting your website.
See info about everyone currently looking at your site, including the page they're looking at, their country, OS and browser, and the webpage from which they accessed your site.
Support your visitors with multiple operators, switch calls between operators, and conference other people into any conversation.

Who Needs RealTimeQuery? You do, if you:
Have a small business with a website that your customers and prospects visit.
Want to save time and money on phone support.
Want to maximize the productivity of your support staff.
Want to provide realtime support and sales information without having an office and a phone system.
Want a realtime online support system without hidden or recurring charges.

FEATURES

Geographical information.
Visitor's IP.
Visitor's current URL.
Visitor's referer information.
Visitor's OS / webbrowser.
Multiple operators.
Easy configuration.
Anti spam.
Auto offline on inactivity.
Support for dynamic IP.
Worldmap representation.
Logs.
Accessibility.
Proxy support.
Multiple visitor interfaces.
Total integration on your site.
Language support on visitor interfaces.
Integrated FTP.
HTML code generator.
Ad system.
Supports call redirections.
Supports pushpage.
Supports file transfers.
DFD Interface.
Canned messages.
Alert sound on the visitor's interface.
Auto offline when no operators.